Making a payment

Firstly, thank you for using Squeak and Bubbles!
Below you can find our bank details and payment methods which you can use to pay us.

BACS details

Account no: 38588668

Sort code: 30-98-93

Domestic customers: Please leave the first line of your address as the payment reference.

Ways to pay

1: BACS (bank transfer) on the day your cleaning services are completed.

2: Cash or cheque on the day your cleaning services are completed.

3: * We accept all major debit and credit card payments including contactless payments, Apple pay, Google pay, and Samsung pay, with our fast and secure card reader.
* Please let us know in advance if you wish to use this service.

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Our terms and conditions

By making a booking with Squeak and Bubbles, and using our services, you are agreeing to the terms and conditions set out below:

Cancellations:

We request that you contact us within 48 hours of your booking if you would like to cancel, or rearrange. If we have requested a deposit, it will be non-refundable if you have not contacted us within 48 hours of your booking. The Squeak and Bubbles team will always wait up to a reasonable half an hour after the pre-arranged time for you to arrive on site, before leaving. After this, if we have taken a deposit, your deposit will not be refunded.

Domestic Customers:

We do expect payment on the day our services are completed, unless otherwise agreed in writing between both parties. In the event of late payment, invoices unpaid will incur a surcharge of £50, notified in writing. The client has within seven (7) days from the date of the written notification to pay £50 plus the original invoice amount. If payment is not received within the seven (7) days we automatically instruct our debt collection agency to recover the full invoice amount plus surcharge fee. The debt collection agency will include their own fees of which we are not responsible.

Commercial Customers:

For all our commercial cleaning services, we do expect payment within fourteen (14) days from the date of the invoice, unless otherwise agreed in writing between both parties. In the event of late payment, invoices unpaid will incur a surcharge of £50, notified in writing. The client has within seven (7) days from the date of the written notification to pay £50 plus the original invoice amount. If payment is not received within the seven (7) days we automatically instruct our debt collection agency to recover the full invoice amount plus surcharge fee. The debt collection agency will include their own fees of which we are not responsible.

Parking:

Squeak and Bubbles requires a designated parking space for the duration of a clean.

Normally, most of our customers have a designated parking space or provide a visitor permit badge for the day. If this is not possible, there may be an additional charge.

It is important for us to be able to park as close to the property/building as possible so we can carry our materials and machinery. The sooner we are notified of the need for us to arrange parking, the more time we have to locate and pre-book a bay/space with Leeds City Council for example.

We reserve the right to cancel works if parking facilities have not been pre-arranged before we arrive. We will also not park on privately owned land or car park unless we have explicit permission to park within a designated space.

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